The Professional Scrum Facilitation Skills™ is an interactive course that helps Scrum practitioners develop their facilitation skills. Scrum empowers teams to solve problems and make decisions, supported by the Scrum Framework and Values. However, interactions do not always run smoothly, and team members may lose focus or struggle to reach agreement.
The training shows participants how to select and apply facilitation techniques in in different situations, how to improve team interactions, and how to increase the effectiveness of Scrum events. Participants will learn the key principles of facilitation, how they support collaboration and healthy team dynamics, and practice applying techniques in various scenarios. The practical experience gained in group dynamics and decision-making processes will allow them to immediately apply their new skills to improve the effectiveness of the team they work with on a daily basis.
Inprogress is a recognized member of the Scrum.org™ Professional Training Network.
All Scrum.org™ certification preparation trainings delivered by Inprogress are taught by licensed Professional Scrum Trainers™ and officially approved by Scrum.org™.
Purpose of the training
- Developing facilitation skills and a facilitator’s mindset
- Learning the facilitation principles that experienced facilitators fall back on when interactions are difficult
- Understanding the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams
- Understanding how to encourage diverse perspectives, while bringing the team together to reach decisions
Target group
- Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success
- Leaders of the Scrum Teams
- Scrum Coaches, Agile Coaches and Consultants
Note: Training materials and the certification exam are in English; therefore, a working proficiency in English is required to understand the presented concepts
Benefits
- Understanding how facilitation can address challenging scenarios most Scrum Teams encounter
- Applying facilitation skills and techniques to improve the Scrum events and other interactions
- Experiencing the elements of group dynamics and how they influence the decision-making process
- Knowing the toolbox of facilitation techniques and understand how to apply them in different circumstances
Exam and certification
Professional Scrum Facilitation Skills™ (PSFS) exam details:
- multiple-choice, single-response questions test,
- number of questions: 20,
- pass threshold: 85% (17 out of 20 possible points),
- language of the exam: English,
- current list of available exam languages can be found on the Accreditor’s website,
- duration: 30 minutes,
- mode: online,
- date: post training,
- open book – candidates are allowed to use „Scrum Guide”,
- validity of the certificate: indefinite,
- the participant who scores the necessary number of points in the exam is awarded the international certificate in electronic form.
Note! As part of the PSFS training, each participant is entitled to two attempts at the PSFS exam, provided that the first attempt is taken within 14 days after the training. If the participant does not achieve the required passing score of 85%, they will receive a second attempt free of charge and with no time limit.
Training programme
Course outline:
- Basic facilitation techniques that foster shared participation in meetings
- What is the actual purpose of facilitation?
- Pillars of effective facilitation
- Common facilitation mistakes
- Facilitating Scrum events – when and how to intervene
- Series of Case Studies – how to respond in typical situations
- Divergent-Convergent facilitation model
- Facilitator mindset
