During the DTMethod Professional training, participants deepen their competencies in conducting stakeholder research and identifying their needs. The training introduces new tools applicable in the design thinking process and includes practical exercises. It is ideal for individuals who want to improve their effectiveness in design thinking teams or become facilitators of this process.
Topics covered in the training include:
- The impact of cognitive biases on the design thinking process
- Principles of stakeholder research
- Survey creation principles
- Alternative tools for the design thinking process using DTMethod
The training is delivered in a workshop format, where participants practice the material being presented.
Purpose of the training
- Enhance skills in conducting stakeholder research in design thinking: interviews, observations, and surveys.
- Teach how to use tools such as: Stakeholder Journey Map, RAFF, Forced Ranking, SCAMPER.
Target group
- Project teams
- Solution designers
- Project team members
- SCRUM Masters
- Project Managers
Benefits
- More effective stakeholder research, increasing the chances of designing more efficient solutions.
- Knowledge of a wider range of tools, enabling better selection depending on the challenge.
- Ability to counteract the negative effects of cognitive biases, improving solution quality
- Number of PDUs (Professional Development Units): 14.
Exam and certification
Exam details:
- prerequisites: DTMethod Foundation certification,
- Nnn-mandatory exam,
- multiple-choice, both single- and multiple-response questions test,
- number of questions: 80,
- pass treshold: 50% (40 out of 80 possible points),
- language of the exam: English, Polish,
- duration: 150 minutes,
- mode: online (after online training) or in-person (after in-person training),
- date: the exam is held on the 3rd day, after the two-day training,
- open book: candidates are allowed to use “Design Thinking Basics: an introduction to the DTMethod” and DTMethod Practitioner Workbook,
- validity of the certificate: 5 years,
- the participant who scores the necessary number of points in the exam is awarded the international certificate in electronic form.
Training programme
MODULE 1: DTMethod – REVIEW
MODULE 2: DTModel & Stakeholder Journey
MODULE 3: DTModel: EXPLORATION PHASE
- Research principles
- Stakeholder Journey Map
MODULE 4: DTModel: CREATIVE PHASE
- Continued: Stakeholder Journey Map
- RAFF
- Forced Ranking
MODULE 5: DTModel: CONSTRUCTION PHASE
- SCAMPER
